Stanbic IBTC Bank, one of the leading financial institutions in Nigeria has announced the launch of its updated Internet Banking platform for business customers.
The bank stated that the upgrade includes new features to enhance the customer experience based on customer feedback from the previous version.
In a statement issued by the bank, It stated:
“The Enterprise Online 3.0 platform offers improvements including enhanced transaction processing for single and bulk transfers, self-service password reset functionality, and flexible authentication options using One-Time-Password (OTP) or hardware tokens.
“The platform also introduces login notifications for improved security, an upgraded bulk upload feature, and an intuitive user interface. Also, an additional enhancement allows users to now receive email notifications for pending transaction approvals, thus streamlining the approval process.
The Chief Executive of Stanbic IBTC Bank, Mr Wole Adeniyi, said the bank is committed to improving user experience and surpassing the expectations of customers.
“At Stanbic IBTC Bank, we are dedicated to providing efficient and user-friendly digital banking solutions for our business customers.
“The launch of Enterprise Online 3.0 demonstrates our commitment to continually improving the experience and surpassing customer expectations.
“This is why we paid heed to our customers’ feedback and made significant changes to enhance their banking experience on Enterprise Online.”
According to Adeniyi, the bank expects this upgrade to drive increased adoption of the Enterprise Online platform, while also improving payment processing efficiency, and reducing turnaround time for password resets.
These enhancements aim to provide a superior experience tailored specifically for business users.
